Owned and operated by local people who care about your needs

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Business Solutions

Our goal when we started was to fill a gap in the market. Most small businesses do not have the budget for IT support. Others end up supported by home PC shops that do not understand business IT requirements. With our background before MemorySmith was formed, we have all the skills and knowledge needed to support your business but at a price that is afforable.

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Home solutions

Our business comes from the community we serve and also the community we live in. When we put our name to it we want our customers to know that it will be built, configured and supported for optimum performance, reliability and the ability to upgrade as needed. Service is our offering and we make every effort to make sure it exceeds what you are expecting.

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Bespoke built PC's

We build awesome computers and take a great deal of pride in the machines we make for our customers. Each and every machine is built around the individual. We get a great deal of pleasure from the look on the faces of our customers when they first see what we have created for them.

Management & Maintenance

For both business and home customers we provide a comprehensive remote support service that checks the integrity and health of you PC systems and servers. We can proactively address any issues before it impacts on your business or home, and reduce the risk of losing your valuable data.

After several years of focusing exclusively on our service, we received numerous requests from customers to showcase our hardware offerings online. This prompted the launch of our online store in 2022, where you can now easily browse through our extensive range of parts. We also cater to specific requests and can supply additional items upon inquiry. We also use other suppliers that do not allow us to link to thier stock databases so if an item you are looking for is not shown in our store, it would be worth giving us a call on 01202 269998 to see if we can still help.

Accurate Pricing

Our online store is seamlessly connected to our suppliers’ database. Our primary supplier, a trusted partner since our inception, ensures fast shipping to all our customers. Their proximity to our head office allows us to collect items within 30 minutes of ordering. Meaning we can have an order processed and with us inside an hour. Consequently, we don’t need to inflate prices due to stock depreciation, as all stock remains in the supplier’s warehouse until needed. This enables us to offer accurate and live pricing, reflecting supply chain costs rather than depreciating stock value.

Fast Turnaround & Honest Shipping Costs

We believe in transparency, so we don’t hide shipping costs in the item prices. Instead, we pass on the actual shipping costs to you, based on what it costs us. While our online sales aren’t about making a huge profit, we aim to cover the website’s operational costs through product sales. Our support customers appreciate our personal and friendly service, and we strive to extend this ethos to our online customers by focusing on prompt shipping and keeping prices as low as possible. We also offer a same day click & collect service for anybody who wants to come and get their online purchase as fast as possible.

Why Choose Us

There are lots of IT companies out there, but at MemorySmith we have worked hard to support our customers and our approach building a strong reputation for reliable PC’s, Microsoft 365 Business systems, System Management, Cyber Security and data recovery. More than that, our success is linked directly to our customers. This means we treat you like part of the family and always have your best interests in our hearts.

Cutting-Edge Expertise

Providing cutting-edge IT systems, sales, and support for both business and home.

We specialize in crafting quality bespoke systems, delivering personalized service, and offering fully supported solutions.

Our team of seasoned IT professionals stays at the forefront of technology, ensuring your business remains ahead of the curve.

Local, approachable, accountable and scalable

Our business thrives on the trust and support of the community we serve and live in. When we put our name on a product, it’s a guarantee of quality. We ensure each product is built and configured for optimal performance, reliability, and easy upgrades. We remain committed to offering continuous support, embodying our promise of excellence and community commitment.

Comprehensive Solutions

From custom IT system builds to robust cybersecurity measures, we provide comprehensive IT solutions tailored to your unique business needs. Our dedicated team is committed to empowering your business with cutting-edge tools and technologies, ensuring you stay ahead in the digital era. We strive to enhance your operational efficiency and security, allowing your business to thrive and grow seamlessly.

Client-Centric Approach

Your success is our priority. We pride ourselves on a client-centric approach, working closely with you to understand your goals and challenges. Our solutions are never one-size-fits-all; they are meticulously crafted to align seamlessly with your unique business objectives. By collaborating closely with you, we ensure our services not only meet but exceed your expectations, empowering your business to thrive.

“We are a service company first and foremost, all delivered with a friendly approach. The aim has always been to be approachable and easy to deal with. Helping businesses and home users navigate the constantly changing world of computers and IT. We all come from a strong background of working in IT support for large companies and have a wide skill set”

Phil – Founder of Memorysmith Computing

“Phone systems have been part of IT for a few years now. A properly set up telephone system can help a business work more efficiently and take the stress out of working from a standard land line. We are excited to be able to offer VOIP telephone systems as part of our business solutions”

Phil – Founder of Memorysmith Computing

Client Testimonials

If we are perfectly honest, we love the fact that our business grows every year, based purely on recommendations. We hate social media and online reviews, mainly due to the online world being so toxic. Most people will jump online to complain before speaking to a business to let them fix an issue. Far less people are willing to go online and leave a really good review for the whole world to see. As such, we are really proud of our rating on Google, knowing full well that, if all our customers said how they felt, we would have 100 times the amount of positive feedback.

Get in Touch

Have a question or need assistance? We’re here to help! Reach out to us through our contact form or give us a call on 01202 269998